How to Raise a Complaint

Last updated: October 2026

Every homeowner who reaches out to Olympicdifferently Windows & Siding should be treated fairly and honestly. If something went wrong, please let us know. This page explains how to complain and what to expect. It is a general template, not legal advice.

What You Can Raise

You can write to us about:

• Your experience when you phoned or contacted Olympicdifferently Windows & Siding
• The way your personal information was handled
• Anything on this website that seems unclear or wrong
• The conduct of a provider we connected you with

If the Problem Is With a Provider

Providers in our network are independent businesses. Each is responsible for its own estimates, pricing, work, warranties and customer service. If something is wrong with work on your home, the usual first step is to take it up with the provider directly and keep a written record.

Please tell us as well. Feedback about providers helps keep our network honest, and a provider who repeatedly falls short of our expectations may be removed from it. Be aware that Olympicdifferently Windows & Siding cannot settle contract disputes, refund a provider's work, handle warranty claims or make decisions for a provider.

Sending Your Complaint

Email contact@olympicdifferently.property and include:

• Your name and how to reach you
• The date you contacted us or the provider
• The phone number you dialed or the form you used, if you remember
• The provider's name, if you know it
• A clear account of what happened and what outcome you hope for

What Comes Next

We will confirm we received your complaint by email, usually within a few business days. Then we look into what happened, which may involve contacting the provider. After that, we reply with what we found and any steps we are taking.

Still Not Happy?

If our reply does not satisfy you, answer it and ask us to take another look. You may also reach out to your state's consumer protection office or attorney general, or to your local Better Business Bureau. For trouble with a contractor, a state or local contractor licensing board may be able to help too.

Contact

Email: contact@olympicdifferently.property